How We Ship, Returns, Order Info
How To Place an Order
Placing and Order is done by selecting items and choosing the "Add to Cart" button below each product. Once you have selected all your products, choose the button on the lower "View Shopping Cart". This will take you to the area to enter your address and payment info.
How we Ship & Costs
We ship using United Parcel Service (UPS) and United States Postal Service (USPS). During the checkout process you will be able to see clearly what the shipping cost will be for your total shipment. Each product can have a different shipping cost due to weigh etc, so we have found it best for folks to show the actual cost during check out, rather then trying to list a table of shipping costs.
Payment & Sales Tax
We accept PayPal, Visa, Mastercard, Discover, Amex
Due to EveryThingCampFire.com operating in Massachusetts, any order that ships to a Massachusetts address will be charged the current sales tax of 6.25%. If you ship to address is other than Massachusetts then there will be no sales tax, simple as that.
We will show up on your bank statement as: PayPal. We use PayPal to handle our credit card transactions. If you see this on your statement, you know this is us.
Checking Your Order
Checking your order is real easy. With every order you will get an email stating exactly what you purchased. It will attach a link, that you can click on to get details on what you ordered. The Shipping times listed are approximate, most items ship with in 5 - 7 business days.
Return Policy and How To Return
On most products we have a 30 day return policy. Products which have a shorter period will be listed in the product description. We make every attempt in packing and inspecting things before they leave the manufacture your order is 100% complete and in good standing.
If for any reason you need to send a product back please contact us first at:
Please describe the product and what you would like us to do - if you want your money back, a credit on the site, swap for another product etc..
Upon receiving the email, we will issue a Return Merchandise Authorization (RMA) number and the address to send the product back to.
You will need to include the RMA number inside the box. If you are returning a product for convenience, for most products there will be a 10-15% re-stocking fee. Unfortunately at this time, you will have to pay to ship the product back to us. We apologize for this inconvenience. Each product may be a little different then the next, so please send us an email and we will make things right.
For any reason if you have questions, please feel free to contact one of our CampFire support agents at: